Pharmacy Support Call Center RepresentativeAs the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help provide support to patients in need of available therapies.IQVIA has the world's largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.We are excited to announce that currently we are looking for a 100% remote (work from home—WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.Role Purpose:Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.Job Responsibilities:Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support CenterQuickly assess the user's issue and provides first level support for problem resolutionDocument information specific to the resolution and escalate unresolved issues expeditiously to the appropriate areaRecognize operational challenges and suggest recommendations to management, as necessaryAbility to work 40 hours per week (shifts available: 8:00 am - 5:00 pm EST or, 9:00 am – 6:00 pm EST or, 10:00 am - 7:00 pm ET or, 11:00 am EST – 8:00pm EST) under moderate supervisionMinimum Education & Experience:High School Diploma or equivalentPharmacy Technician experience requiredHIPAA certifiedCall center experience required (3+ years preferred)Experience in medical claim processing is a plusBi-lingual (English/Spanish) is a plusThe pay range for this role is $18.00 per hour.IQVIA is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.
...Officer 2 The University Police Department is actively recruiting experienced, lateral, out-of-state, military and recently retired law enforcement officers for multiple University Police Officer 2 positions serving UNLV and the Nevada System of Higher Education. If you...
...Shriners Children's Twin Cities Physician Assistant Opportunity Shriners Children's Twin Cities is seeking a part-time Physician Assistant... ...a wide range of conditions, including fractures, scoliosis, sports injuries, neuromuscular disorders, and developmental delays....
...Adult Psychiatrist 3731 Adult Psychiatrist| 100% Outpatent | Better than Competitive Compensation Your base salary plus incentive = $300K+ in earning capacity. Seeking an Adult Psychiatrist to work on an Outpatient basis. Join a collegial environment with...
...Find your calling at Mercy! Utilizes the nursing process to provide patient care. Maintains professional accountability for provision... ...Hwy 61 S. Suite G1500 Festus, MO 63028 Hours/Schedule: PRN (As Needed) Days No Holidays, No Weekends Provides specialized...
...Job Description Job Description Position Purpose: We are seeking a skilled Chemical Engineer to lead the scale-up of energetic material synthesis from laboratory to production scale. This role focuses on developing robust, safe, and efficient manufacturing processes...