Dispatcher Job at Bark and Mane, Thornton, CO

  • Bark and Mane
  • Thornton, CO

Job Description

Mobile Pet Grooming Operations Coordinator

Be the operational backbone of a fast-growing mobile pet grooming business, coordinating schedules, optimizing routes, and delivering a seamless, cage-free, one-on-one experience for pets and their owners. This role is perfect for someone who loves organization, problem-solving, and keeping everything running smoothly.

We Offer

  • Base pay plus commission paid out biweekly
  • Weekly performance bonus
  • Paid time off (including your pet's birthday) - after the first 6 months
  • Paid ongoing training, Bark & Mane training, and mentorship opportunities
  • Employee recognition through company events, swag, and additional incentives!

Responsibilities

  • Customer Service: Handle incoming calls, comfortable plus selling, schedule appointments, and address customer inquiries regarding mobile grooming services.
  • Route Optimization: Plan efficient daily routes for groomers, minimizing travel time and maximizing productivity.
  • Data Management: Maintain accurate customer records, including pet information, contact details, and grooming history.
  • Conflict Resolution: Resolve scheduling conflicts, address customer concerns, and manage potential issues with groomers.

Requirements

  • Previous paid dispatcher or scheduler experience.
  • Exceptional communication and interpersonal skills.
  • Strong organizational and time-management abilities to handle schedules.
  • Customer service orientation with the ability to resolve inquiries and problems promptly.

Bark & Mane - Overview

  • Our custom-designed mobile pet grooming vans come equipped with air conditioning, heating, electricity, and waterwithout the need for external hookups. We prioritize eco-friendliness and provide a spacious, comfortable environment for pets to move freely, allowing groomers to focus on each pet's individual needs.
  • At Bark & Mane, we offer a 100% cage-free, one-on-one grooming experienceall in the convenience of our clients' driveways.

Bark & Mane - Hiring Process

  • A phone call within 24 hours
  • An in-person interview within 48 hours
  • An offer letterand lunch with the ownerwithin 7 days

Flexible work from home options available.

Compensation: $2,500.00 - $3,333.00 per month

At Bark & Mane Mobile Pet Grooming, we're on a mission to improve the lives of pets and their families through loving, expert grooming care delivered right to their door. Our groomers provide a stress-free, one-on-one experience that prioritizes each pet's comfort, safety, and well-being.

As part of our team, you'll work in a supportive environment where your expertise is respected and your passion for pets can thrive. Our professionally equipped mobile grooming vans provide a clean, safe workspace so you can focus on delivering personalized care to every pet you meet.

Join a team that values professionalism, supports your growth, and provides the tools you need to focus on what matters most helping pets look great, feel their best, and live happier lives.

The positions on this website, unless otherwise indicated, are posted by Bark & Mane franchisees. Bark & Mane franchises are independently owned and operated businesses and if you accept a position with a Bark & Mane franchisee, you are employed by that franchisee, and not by franchisor Bark & Mane Inc., nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and Bark & Mane Inc. and its parents and affiliates have no input or involvement in such matters. Bark & Mane Inc. does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Bark & Mane franchisee posting the position.

If you do not see a position available at your local Bark & Mane, you can contact our local business owners directly. See our list of locations here:

Job Tags

Base plus commission, Local area, Work from home, Flexible hours

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