In this entry-level role, you'll support a popular tax software's customers by guiding them through the software, answering account questions, and helping them find prior returns — no previous tax experience required; education classes provided. You will assist customers via various support channels including phone support with video chat capability and traditional chat support. If you love working from home and enjoy real human connection, this role might be perfect for you!
** This is a temporary role through tax day (April 15, 2026) that can be part-time or full-time**
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